The website and online store \u201cAmonRa Energy AD\u201d (www.amonraenergy.eu) processes personal data of visitors and registered users for the purposes of selling and delivering products offered by www.amonraenergy.eu, for related activities, and for online advertising related to the offered products.<\/p>\n
This information aims to inform you about all aspects of the processing of your personal data by the Administrator and the rights you have in connection with this processing.<\/p>\n
Information about the \u201cAdministrator\u201d of personal data – the company that processes your data:<\/p>\n
Name: AmonRa Energy AD<\/p>\n
EIK\/BULSTAT: 206304834<\/p>\n
Registered office and management address: Sofia, 1220, 1 Lokomotiv Str.<\/p>\n
Correspondence address: Sofia, 1220, 1 Lokomotiv Str.<\/p>\n
Phone: 0700 16 886; Email: info@amonraenergy.eu<\/a>;<\/p>\n Website: www.amonraenergy.eu<\/p>\n Information about the competent supervisory authority for personal data protection:<\/p>\n Name: Commission for Personal Data Protection<\/p>\n Registered office and management address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.<\/p>\n Correspondence address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.<\/p>\n Phone: 02 915 3 519<\/p>\n Email: kzld@government.bg, kzld@cpdp.bg<\/p>\n Website: https:\/\/www.cpdp.bg\/<\/a><\/p>\n Types of personal data we process and the basis for their processing<\/p>\n I. We process the following categories of data on a contractual basis:<\/strong><\/p>\n Data for your profile on the online store www.amonraenergy.eu, created for you upon entering into an informal contract with the MERCHANT by accepting the Terms and Conditions for the use of the website and online store www.amonraenergy.eu<\/p>\n First and last name<\/p>\n Email<\/p>\n Contact details: Phone and Fax<\/p>\n Address (city, address, region, postal code, country)<\/p>\n Password<\/p>\n Data for an online order placed through the online store www.amonraenergy.eu<\/a>, made by you upon entering into an informal distance contract with the Administrator under the Terms and Conditions:<\/p>\n First and last name of the person for delivery<\/p>\n Delivery address – country, city, region, postal code, address<\/p>\n Delivery phone number<\/p>\n Invoice details – names, phone, city, country, postal code, address<\/p>\n Delivery method<\/p>\n Payment method<\/p>\n Order number<\/p>\n Payment amount<\/p>\n Payment status<\/p>\n Delivery status<\/p>\n II. We process the following data based on your consent, expressed through a specific action \u2013 independently entering optional data and\/or freely selecting specific options:<\/strong><\/p>\n Data for your profile on the online store www.amonraenergy.eu:<\/p>\n First and last name<\/p>\n Email<\/p>\n Contact phone and Fax<\/p>\n Address (city, address, region, postal code, country)<\/p>\n Password<\/p>\n Contact details and sent messages or comments provided when filling out a contact form on the online store www.amonraenergy.eu, sending an email to us, conventional mail, telegram, fax, phone call, SMS, posting a comment on the site, using online chat, or other forms of communication and\/or expression:<\/p>\n First name, last name, or pseudonym (fictitious name)<\/p>\n Email address<\/p>\n Phone number<\/p>\n Fax number<\/p>\n Address<\/p>\n Content of the comment\/message<\/p>\n The various contact forms require different data from those listed above.<\/p>\n Data for an online order through the online store www.amonraenergy.eu:<\/p>\n Delivery address – country, city, postal code, address<\/p>\n Delivery phone number<\/p>\n Invoice details – names, phone, city, country, postal code, address<\/p>\n Delivery method<\/p>\n Payment method<\/p>\n Order number<\/p>\n Payment amount<\/p>\n Payment status and history<\/p>\n Delivery status and history<\/p>\n Order history<\/p>\n You can withdraw any of the consents provided above by sending a notification to info@amonraenergy.eu<\/a>. Upon withdrawal of consent, the processing of the respective type of personal data for the specified purposes will cease. The withdrawal of consent does not affect the lawfulness of processing based on the consent given prior to its withdrawal.<\/p>\n III. We process the following data on a legal basis, in accordance with local and EU legislation:<\/strong><\/p>\n Data for your profile on www.amonraenergy.eu:<\/p>\n First and last name<\/p>\n Email<\/p>\n Contact phone and Fax<\/p>\n Address (city, address, region, postal code, country)<\/p>\n Password<\/p>\n Data for an online order through the online store www.amonraenergy.eu:<\/p>\n Delivery address – country, city, postal code, address<\/p>\n Delivery phone number<\/p>\n Invoice details – names, phone, city, country, postal code, address<\/p>\n Delivery method<\/p>\n Payment method<\/p>\n Order number<\/p>\n Payment amount<\/p>\n Payment status and history<\/p>\n Delivery status and history<\/p>\n Order history<\/p>\n IV. We process the following data based on legitimate interest:<\/strong><\/p>\n Data for your profile on the online store www.amonraenergy.eu<\/p>\n First and last name<\/p>\n Email<\/p>\n Contact phone and Fax<\/p>\n Address (city, address, region, postal code, country)<\/p>\n Password<\/p>\n Data for an online order through the online store www.amonraenergy.eu:<\/p>\n Delivery address – country, city, postal code, address<\/p>\n Delivery phone number<\/p>\n Invoice details – names, phone, city, country, postal code, address<\/p>\n Delivery method<\/p>\n Payment method<\/p>\n Order number<\/p>\n Payment amount<\/p>\n Payment status and history<\/p>\n Delivery status and history<\/p>\n Order history<\/p>\n V. Purposes of personal data processing<\/strong><\/p>\n Data for your profile on the online store www.amonraenergy.eu is processed for the following purposes:<\/p>\n Data for an online order through the online store www.amonraenergy.eu is processed for the following purposes:<\/p>\n VI. Third parties with access to personal data in connection with their activities and services provided jointly with www.amonraenergy.eu<\/strong><\/p>\n We use the following providers of hosting, cloud services, and servers:<\/p>\n We use the services of the following providers and courier companies:<\/p>\n State authorities and institutions in connection with inspections carried out by them in accordance with legal requirements and restrictions.<\/p>\n VII. Data retention periods:<\/strong><\/p>\n The duration of personal data retention is determined by the respective retention period (e.g., commercial and tax periods). After this period expires, the relevant data will be deleted, provided it is no longer necessary for the performance or initiation of the contract and\/or there are no longer legitimate interests on our part for further retention.<\/p>\n Data provided on a contractual basis:<\/p>\n Profile data – until 5 years have passed from the date of your last online order, or in the absence of an order – until the profile is deleted via the online store\u2019s functionalities or until 5 years have passed from the date of your last login, whichever comes first. Profile data is also linked to data determining online orders, which determines the application of the retention period related to them. In the absence of an order, based on the informal contract, there is a legal expectation for the use of the profile as a user. If you wish to delete your profile before the deadline, we provide you with the functionality to do so at any time.<\/p>\n Online order data – until 5 years have passed from the date of the specific order. The period is determined based on the limitation period for claims.<\/p>\n Data related to the collection and verification of accounting data and compliance with accounting reporting – accounting records and financial statements, including documents for tax control, audit, and subsequent financial inspections, are stored for 10 years, starting from January 1 of the reporting period following the reporting period to which they relate; all other accounting information carriers – three years, starting from January 1 of the reporting period following the reporting period to which they relate.<\/p>\n Data provided based on consent – until its withdrawal, in the manner in which it was provided, including through the online store\u2019s functionalities or by deletion, and with regard to the online store – until 5 years have passed from the date of your last login or last order, whichever comes first.<\/p>\n Regarding your data related to comments posted by you on the site (expressed opinions or comments on articles or products), as they constitute the exercise of your constitutional right to free expression in your chosen format and content, no final deadline is set after which their processing ceases. Instead, you are provided with the option to remove the posted content by exercising your rights as a data subject in the manner prescribed in this Policy. If the content of a specific comment contains offensive words or phrases, defamatory statements, or statements that damage the reputation of the Administrator or third parties, the Administrator has the right, based on its own or third parties\u2019 legitimate interests, to remove the comment\u2019s content from its sites.<\/p>\n After the specified period expires, the data is deleted and cannot be recovered or used further. The data is not deleted but continues to be processed solely for the purposes of protecting our legitimate rights and interests or fulfilling our legal obligations, if, at the date of the period\u2019s expiration, there is an ongoing judicial, administrative, or pre-trial proceeding, or during an ongoing investigation regarding abuses, received complaints, or potential violations \u2013 until their completion.<\/p>\n VIII. Your rights regarding your personal data<\/strong><\/p>\n Right of access:<\/strong><\/p>\n You have the right to request and receive confirmation from the Administrator whether personal data related to you is being processed. You can view the data we process about you in your profile at any time if you are a registered user.<\/p>\n You can contact us at info@amonraenergy.eu<\/a> and request information about your data that we store and information regarding the collection, processing, and storage of your personal data. Upon written request and verification of your identity, the data will be provided to you.<\/p>\n Providing access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in case of repetitive or excessive requests.<\/p>\n Right to rectify inaccurate personal data<\/strong><\/p>\n You have the right to request the correction of your personal data if it is incorrect, including the completion of incomplete personal data. You can do this through your profile or by submitting a written request to us, after duly verifying your identity.<\/p>\n Right to erasure in the following cases:<\/strong><\/p>\n You have the right to request the erasure of some or all personal data related to you, and the Administrator is obliged to erase it without undue delay when one of the following grounds applies:<\/p>\n In the event of exercising your right to erasure, the Company will erase all your data, except for the following information:<\/p>\n Information necessary to verify that your right to erasure has been fulfilled \u2013 email, IP address<\/p>\n Technical information about the functioning of the online store, which cannot be linked to your identity in any way<\/p>\n To exercise your right to erasure, you need to take the following steps:<\/p>\n Submit a free-text request via your email address to info@amonraenergy.eu<\/a><\/p>\n If you submit a request via email, you need to verify yourself as the account holder<\/p>\n If there is an order placed by you that is being processed, the earliest moment you can request to be \u201cerased\u201d is upon the successful completion of the order.<\/p>\n With the erasure of your personal data, your account will become inactive. However, you will still be able to browse the online store and the offered products and place orders as a guest or create a new registration.<\/p>\n The Administrator does not erase data that it has a legal obligation to retain, including for defense against legal claims made against it or to prove its rights.<\/p>\n Right to restriction of processing when:<\/strong><\/p>\n – The accuracy of the data is contested, for the period during which its accuracy must be verified; or<\/p>\n – The processing of the data lacks a legal basis, but instead of erasing it, you request restricted processing; or<\/p>\n – The data is needed for the establishment, exercise, or defense of your legal claims; or<\/p>\n – An objection to the processing of the data has been lodged, pending verification of whether the Administrator\u2019s grounds are lawful<\/p>\n You can request the restriction of the processing of your data by submitting a written request to info@amonraenergy.eu<\/a>. After verifying your identity, the data will be provided to you.<\/p>\n In the event of exercising your right to restriction, the Company will suspend the processing of your data but will not remove the posts you have made on the site.<\/p>\n In the event of rectification, erasure, or restriction of processing, we will notify each recipient to whom the personal data has been disclosed, unless this is impossible or requires disproportionate effort.<\/p>\n Right to data portability in a machine-readable format, whereby:<\/strong><\/p>\n You can obtain the data stored and processed about you in connection with the use of the Administrator\u2019s services in a machine-readable format at any time by submitting a written request to info@amonraenergy.eu<\/a>. After verifying your identity, the data will be provided to you.<\/p>\n Right to receive information<\/strong><\/p>\n You can request the Administrator to inform you about all recipients to whom the personal data, for which rectification, erasure, or restriction of processing has been requested, has been disclosed. The Administrator may refuse to provide this information if it would be impossible or require disproportionate effort.<\/p>\n Right to object:<\/strong><\/p>\n You can object at any time to the processing of personal data by the Administrator that relates to you, including if it is processed for profiling or direct marketing purposes.<\/p>\n The Administrator will cease processing your personal data unless it can demonstrate compelling legitimate grounds for the processing that override your interests and rights, or due to legal disputes and other procedural or non-procedural actions that require it.<\/p>\n You have the right to object to receiving marketing communications, including profiling and analysis for direct marketing purposes. You can unsubscribe from receiving marketing communications by submitting a written request\/free-text to info@amonraenergy.eu<\/a><\/p>\n Right to lodge a complaint with a supervisory authority<\/strong><\/p>\n In the event of a violation of your rights under applicable personal data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:<\/p>\n Name: Commission for Personal Data Protection<\/p>\n Registered office and management address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.<\/p>\n Correspondence address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.<\/p>\n Phone: 02 915 3 518<\/p>\n Website: www.cpdp.bg<\/a><\/p>\n Your rights in the event of a personal data security breach:<\/strong><\/p>\n If the Administrator identifies a personal data security breach that may pose a high risk to your rights and freedoms, it will notify you without undue delay about the breach, as well as the measures that have been taken or are to be taken.<\/p>\n The Administrator is not obliged to notify you if:<\/p>\n You can exercise all your rights regarding the protection of your personal data through the functionalities in your profile. You can submit your requests in any form that contains a statement to that effect and identifies you as the data owner at info@amonraenergy.eu<\/a>.<\/p>\n Methods used for automated individual decision-making, including profiling<\/strong><\/p>\n We do not use automated algorithms and\/or profiling.<\/p>\n Use of “cookies”<\/strong><\/p>\n The website and online store www.amonraenergy.eu uses so-called “cookies” to provide the most relevant information for you and ensure the best experience. They help you receive a personalized experience while on our site and using our services, while also helping us provide content relevant to you.<\/p>\n For information about the data contained in the “cookies” of the online store www.amonraenergy.eu and third parties, you can refer to our Cookie Policy.<\/p>\n Security measures taken by the Administrator and the online store www.amonraenergy.eu regarding the security of personal data<\/strong><\/p>\n Measures taken by the Administrator<\/strong><\/p>\n To protect the personal data of users and customers of the website and online store www.amonraenergy.eu, we use an encryption protocol – Secure Sockets Layer (SSL security certificate). When you access the website www.amonraenergy.eu via its application in the web browser HTTPS (Hypertext Transfer Protocol Secure), an encrypted connection is established between the web server (the site) and the browser you are using.<\/p>\n More about the nature and role of SSL certificates can be found here https:\/\/help.superhosting.bg\/ssl-certificates-secure-communication.html#whichssl<\/a><\/p>\n Measures taken by our hosting company Superhosting for the security of personal data:<\/strong><\/p>\n Security system for Superhosting\u2019s entire infrastructure \u2013 SH Protect<\/p>\n Comprehensive system for protection against DDoS attacks, aimed at blocking malicious actions toward the information stored on their servers.<\/p>\n More information can be found at https:\/\/www.superhosting.bg\/web-hosting-page-privacy-policy.php<\/a> and https:\/\/blog.superhosting.bg\/security-challenge-accepted.html<\/a><\/p>\n The Administrator may amend the Privacy Policy by posting a notice to that effect on its website.<\/p>\n","protected":false},"excerpt":{"rendered":" Privacy Policy The website and online store \u201cAmonRa Energy AD\u201d (www.amonraenergy.eu) processes personal data of visitors and registered users for the purposes of selling and delivering products offered by www.amonraenergy.eu, for related activities, and for online advertising related to the offered products. This information aims to inform you about all aspects of the processing of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-48763","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n\n
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